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[title text=”Frequently Asked Questions”]
Please read our FAQ before sending us a message.
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[accordion-item title=”How does it work?”]
Rather than sending physical copies or CDs, we provide service manual files. Once you’ve made the payment, our website will email you a link to download the manuals. You have two months to download the file before access is restricted. Once downloaded, the manual file is yours forever.
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[accordion-item title=”How can I download my purchased manual?”]
After payment processing, we’ll promptly send you an email with a download link. Look for the “Click here to download” text in the email to start the process. If you don’t see the email within 5 to 10 minutes, check your spam folder, or contact us at help [@] servicemanuals [dot] club.
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[accordion-item title=”I haven’t received my manual; what should I do?”]
Possible reasons include typos in your email during purchase, the email being marked as spam, or delayed payment processing. Contact us with your order details for assistance.
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[accordion-item title=”What’s the timeframe for downloading my manual?”]
You have a two-month window to download and save the service manual file. If you encounter issues, contact us within 60 days for a new download link.
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[accordion-item title=”How do I view my purchased manual?”]
Most manuals are in PDF format. We recommend using Adobe Reader for viewing. Save the file for permanent access on your computer or tablet.
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[accordion-item title=”How do I open a zip file?”]
Some manuals come as zip archives. Unzip the file before viewing. Instructions for Windows, Mac, and iOS devices can be found in the provided links. For the best experience, download zip files on a desktop/laptop instead of mobile devices.
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[accordion-item title=”Do you offer refunds?”]
All sales are final due to the digital nature of our products. Downloaded files cannot be returned or verified for deletion.
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[accordion-item title=”What payment methods do you accept?”]
Is your website secure? We accept secure payments through PayPal. Your payment information is not stored on our systems, and our files undergo regular virus and malware scans for safety.
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